Support
Need help with an Okeanid product?
We support customers with access, onboarding, product usage, and basic troubleshooting for Okeanid digital products.
Product access
Access and delivery
If you purchased an Okeanid product and did not receive your access details, onboarding guide, or product link, contact us with the email used at checkout.
- Purchase confirmation help
- Access link support
- Onboarding guide questions
Product use
Help using the tools
We can help with basic product usage, browser access, backup and restore instructions, and general questions about how each tool is intended to work.
- Browser-based product support
- Backup and restore guidance
- Basic troubleshooting
Okeanid products are digital tools for productivity and self-organization. They are not medical, therapy, financial, legal, or emergency services.
We usually respond within 2 business days. For urgent medical, mental health, financial, legal, or safety-related situations, please contact a qualified professional or emergency service in your area.